Dear customers and suppliers,
The situation regarding COVID-19 is currently developing in a negative direction again, the numbers in Europe and the world are once again increasing.
Since the safety and well-being of our employees, customers and partners is our top priority, we are contacting you again to inform you of our modified planning.
To consider the effects of the COVID-19 outbreak, we regularly check our processes and our emergency planning is taking effect. The aim is still to minimize the risk for you as our partners while maintaining the ability to act and minimizing potential risks to global our trade.
We have decided to minimize our sales staff's on-site appointments and visits to the RKS premises until further notice, but we are of course available to at any time for an online meeting via video conference and by phone. Here we use the recommend "traffic light system" as a basis.
Internally we are also paying attention to complying with the rules of conduct we have issued also applied between our employees. Here abide the current recommendations of the RKI (Robert Koch Institute) but also other institutions such as the Ministry of Health.
Another important question is regarding measures for constant and reliable parts supply. We are in regular contact with our most important raw material suppliers and can continue to promise the complete delivery of the products produced in-house RKS.
Nevertheless, the current position is that, due to the constant updating of the situation, we cannot give a 100% binding commitment to delivery dates for the near future. By increasing stocks of the most important raw materials, we keep the risk of longer deliveries as low as possible.
We stay on the ball to take care of problems that may arise, to replacement resources and the best possible component supply as soon as this becomes necessary.
We will of course help to the best of our ability and keep you informed regarding changes promptly and in good time.
If you have any questions, please do not hesitate to contact us.
RK Siebdrucktechnik GmbH